Property management and customer service go hand in hand. With the TransGlobe Property Management Team of Canada, that is just what you will get…top rate, high quality staff that are there to ensure that all of your rental needs are met. And should you be the owner of a building, you can trust the team to care of your investment. Not only do they have years of experience in the field of property management, but they truly care. They care about the job they do, the tenants they look after, and the properties in which they manage.

Everyone who has ever rented a building, either for use in business or for residential living, has most likely come across bad managers. It makes all of life turn into some sort of wicked nightmare. It really does not take much to be a good property manager, but it does take something special and a bit extra to be a great property manager. It takes more than service, it takes care. It takes organization. It takes keeping track of the things that need to be addressed and attending quickly to any issues that may arise with the properties, whether it be a plumbing catastrophe, or the landscaping. This is what the team at TransGlobe not only promises, but provides.

Studies show that when customers are unhappy, they share that with many people. When customers are satisfied, they perhaps share it with a few people. But, it when you check out what the clients have to say about their relationship with TransGlobe, so many people are telling others about the wonderful experiences they have. People are not only satisfied, they are handled with respect and care. Something that in this day and age, is so rare that people must tell each other about it. When looking for rental property in Canada, or when looking for someone to manage your buildings, your investments…your future will remain protected by the TransGlobe Management team.

One of the main topics in any business training course or manual, is quality customer service.  This puts any company head and shoulders above the rest and maintains their success in the competitive world.  This is across the board, no matter the industry one is involved with, from restaurants to sales and marketing, this is just good business sense.  Quality care will make it very easy to attract potential clients and customers, as well as making it certain that existing customers and clients, remain existing.

When clients are satisfied, they remain with a company, they may spend more over time, and the relationship will have the opportunity to grow and deepen.  This will allow you to know what they need, and those needs will always be met.  This is much better than any radio or television adds, for happy people tell their friends, and one’s business will continue to grow.  When companies rely on phone conversations or the Internet, the personal touch can get lost, and without intending to do so your business may be seen as impersonal and cold.  It is best to meet with customers or clients face to face when it is possible to do so.

With proper sales training, one will learn that they should never make promises to customers unless they are able to and certain that those promises can be met.  This is true for services as well as products.  Consider the quality of the items that you are selling.  Higher quality items will continual meet the standards, the promises.  And if it is a service that is being provided, this service must be consistent whenever they walk through your doors.  In very rare cases will customers keep returning when they never know just what they are going to get.  And should an issue of dissatisfaction arise, the speed and the attention given to correcting the issue, will serve to allow as a chance to provide a solution, and this too will bring people coming back time and time again.

When looking into and researching a possible new career move I didn’t really know what I wanted to do. There are so many things out there to do. Thinking in terms of what will last, what’s up and coming, what is ressesion proof, etc are all considerations.

Time to mov on from my current position, I have learned what I want to know and really am not interested in going any further so I  need to move on to something else.

I’m not happy being in one place all the time nor do I prefer to be inside all the time. A day broken up with working at a desk and getting out and about a little would be perfect, a variety of tasks and places to perform the tasks. It is great I know I need a change but the worst thing is not knowing what the change should be. Doing some Internet research I took several career pathing questionnaires. You know the kind where they ask you to answer a bunch of questions like what do you prefer, to be inside or out side, are you an early morning person or an afternoon or night person etc. etc. Really not sure how many I completed, some were short 10 or so questions and others in the neighborhood of 50 or 60 and more questions. One theme that kept coming up was real estate and property management. I like being out doors, I like interacting with a lot of different people, I like coordinating logistics. I did some more research and came across Transglobe property management sounds like a possible opportunity to look into. poking around more I see other things that might be of interest and have looked into this and that for the past week. Keep coming back to real estate and property management so I began to follow Transglobe property management on Facebook and see what they are about and get a feel for the culture of the company.

Regulatory compliance,  in the United States, just means simply that a company and its employees are following through with the regulations and the laws that govern what is good, and ethical business practice.  In some cases these are just guidelines, in other cases they are laws that are subject to civil or criminal prosecution.  One way in which the president or the CEO of a company keeps track of this is thought the collection of data, specifically termed “compliance data”.

This refers to all the data, the books, the records of transactions, that could be used during an investigation, with the purpose of either confirming that corruption or scandal has taken place, or used to confirm that it has not, that the company was following all the rules or laws that they were responsible for following.  It gives relevance to either the government or the judicial system that will validate completeness and consistency.  Compliance.

During the 1990’s, the United States was experiencing a boom in the economy.  And then, what came to symbolize greed and excess in the corporate world happened, the Enron Scandal of 2001.  For six years running, 1996 through 2001, the Enron Corporation was sited in “America’s Most Innovative Company” list created by the Fortune magazine.  And not long after the list was published, in December of 2001, the Enron Corporation filed bankruptcy.  This was one of the United States’ largest filings for bankruptcy in United States history.  This demise of the company was the result of the failure for them to disclose certain information, for failing to be transparent and honest in their business practices.

Employees had taken part in falsifying the profit reports, in using methods of accounting that did not follow regulatory compliance procedures.   On both sides, internal and external, the profits that had been disguised for so many years had gone unnoticed, or unsuspected.  The management team of Enron had managed to take down their own company, and then left with millions of dollars in their pockets.  The regular employees however were not as lucky, as many of them fell into financial ruin as a result.  This resulted in many in the business community of the U.S. being a bit shaken up, and new laws were created so it would become more difficult for this to happen in the future.

 This summer a decision was reached by the United States Supreme Court. This involves the recovery of the costs on the government, in regards to the environmental efforts to cleanup toxic spills when the various companies are found to have little or no responsibility, when they are found to be not at fault. 

This stemmed from a case in Kern County, California, in the city of Arvin.  Any Los Angeles County or Orange County lawyer knows that this can have serious circumstances, especially for those counties that sit along the coastlines of the Pacific Ocean. This decision has served to expand the breadth of what was formally known to be the Comprehensive Environmental Response, Compensation & Liability Act, and is now referred to simply as the Superfund Law. 

This law limits which kind of company would be able to be held liable for any toxic contamination or chemical spills, and it governs which situations are those that a company would be held liable to carry the entire cost of any cleanup necessary following such a spill.  This has all stemmed from a chemical contamination that happened in Arvin, California.  The company is in the distribution industry.  The company had experienced ongoing leaks on their plant, and the company that sold them those chemicals was the Shell Oil Company. 

The distribution company has since claimed bankruptcy and gone out of business.   In this case it was not the Shell company that was directly responsible for the contamination, however under the Superfund Law, due to the fact that Shell knew that this was an ongoing problem and did nothing about it, that were to be held responsible.  One of the Supreme Court Justices claimed that since Shell was not directly responsible, the grounds for liability were insufficient. 

While another of the Justices dissented, stating that when a company is aware of what is going on and does nothing about it for twenty years, that the cost of cleanup should be the responsibility of the Shell Oil Company and not the responsibility of the taxpayers.  For now, they are to be held partially financially responsible, unless the decision gets over turned once again.

Anything you buy these days it’s wise to do a little research. See what people are really saying about the new Iphone or if that digital camera you are looking into really is worth the price or is it just because of the special color. The internet has created a way for people to communicate about what they buy and has really done an amazing job for empowering consumers. It’s consumers helping out consumers and in the past that was only done by Good Housekeeping or Consumer Reports magazine.

As amazing as the internet is for information it also does have its setbacks that can really clutter up the online space and muddy reputation of businesses and individuals quickly. And it can happen regardless of your business. Would you imagine that the business of custom window coverings is cut throat? Yeah me either, but it is. And if the competition for Next Day Blinds decides it’s cool and is going to file complaints against that company it can hurt the company in the online space.  Filing a complaint might trigger Next Day Blinds complaints to show up in a search engine and cause people to click on it. That key word Next Day Blinds complaints can be very misleading to customers. Clicking on Next Day Blinds complaints could lead to someone having a false impression of the company that was created out of thin air really.

You really need to be aware of how easily this could happen when you are choosing a company or individual to do any kind of home repair for you. It can be so confusing trying to navigate the online space for this. Make sure you are getting reviews that are not anonymous, check out Angie’s List; it’s a great place to find unbiased information that is from actual people.

Do you have a stellar idea that you think other people will be into?  The first thing you need to consider is if you think that people will need your product. There are certain things you should consider before you take your invention to the next step.  You need to make sure that the prototype of your design is free of any kind of flaws. You need the absolute perfect version of your invention before you even think about applying for patents to protect your rights to your inventions.

You also will need to think about hiring an attorney. There are a lot of legal aspects you need to think of before you take your invention out on the market.  The decision that needs to be made is if you want to maintain full control of your concept or if you are willing to give the rights to your product to a business or person that is already established. It is a big decision to make, because after you give up the rights, you may never get them back. But, giving up some of your control might also lead to you having a successful product.

The type of attorney you need is a patent attorney. They will help you draft an agreement of nondisclosure. Meaning that your invention or idea cannot be divulged without your knowledge, this is used to protect you.

Next thing you should do is think about a marketing plan or strategy. Decide what price you want to set for the product and write yourself out a budget to cover expenses for traveling to promote your invention or idea. If you want people to know about your product, then you need to tell them.  Start thinking about what kind of press you want your product to receive and after you receive your patent what kind of press release you should write. Consult the book by Steve Barbarich called “The Complete Manual on How to Make Money on your Inventions and Patents.

Yorkshire lies in the North east of England. It is known as ‘God’s Own County.’ It is the largest county in England covering more than 6,000 square miles. Its population is equivalent to the population of Scotland with over five million natives.  There are many excellent places to visit in Yorkshire including the North York Moors, Whitby and York.

The North York Moors includes over 500 square miles and is frequented by walkers, hikers and ramblers. The moorland is mostly heather. There is a variety of animals and birds to discover. There is one of the earliest examples of steam railway that runs through the moors from Pickering to Guisborough.

York is an ancient city. York Minster is the largest Gothic church in the whole of England and dates to the 12^th century. In York you can get a feel for the area when the Vikings invaded at the Jorvic Viking Centre. The Shambles in York is one of the best preserved medieval streets in Europe.  York also has all the conveniences of a modern city.  Great restaurants, pubs and shopping – helpful if you are looking for anything from clothes and electronics to a Yorkshire plumber.

Whitby on the Yorkshire coast has a lot of sea faring history. It’s a great place to go sea fishing or to eat fish and chips. Saint Hilda’s Abbey is another building in Yorkshire that is popular with tourists.  Captain Cook spent his early years in Yorkshire and went to school in Great Ayton. His school is now a tourist attraction. Yorkshire has many ‘bed and breakfasts’, tea-shops, and specialty shops to visit while you explore the county.

THE hotel industry in Uganda is ready for CHOGM. Tourism minister Serapio Rukundo says rooms have reached 4,700, “The requirement from the Commonwealth Secretariat was 4,000 rooms, but we now have an excess of 700. We want to have over 6,000 rooms by CHOGM time,” Rukundo said recently.

He said the ministry would use the changes brought about by CHOGM to promote the tourism sector. Read more

Information from public relations agency PR Sky

Angola is to get 39 new hotels of various categories in the coming 30 months involving estimated investments of US$ 500 million, an official has said.

Rosa da Cruz of the Luanda tourism ministry’s planning department said Thursday that the new investment was due to a number of upcoming sporting events being staged in Angola, such as the African Nations Cup in 2010, Afrobasket and the African Women’s Handball Championships.

Angola’s hotel sector is set to grow by about 8 percent annually over the next few years, said da Cruz, with a parallel expansion in restaurants and overall improvement in quality of services.

“Angolan tourism has being developing positively. Results achieved and the country’s balance of payment figures are proof of this reality,” added the official.

The government of Tanzania is set to penalize three beach resort hotels for felling mangrove trees to enlarge their premises.

Local English tabloid The Citizen on Wednesday quoted a national resources and tourism ministry official as saying that the three beach hotels in Dar es Salaam would face legal actions for their wrongdoing.

Julius Faya, zonal mangrove manager under the ministry, told local media after inspecting the damaged mangrove trees on the premises of the three beach hotels that the government would not remain quiet when its natural resources were being destroyed by certain people for their own interests.  Read more

One of Kenya’s finest game parks is under threat from uncontrolled development of hotels and lodges, conservationists claim. The building of four new hotels, which would more than double the number of beds in Samburu National Reserve, has been criticised environmental groups which warn that elephant migratory corridors and lion breeding habitats could be destroyed.

The BBC wildlife presenter Saba Douglas-Hamilton, whose father Ian runs Save the Elephants, which operates in the park, warned that the developments would do “untold damage” to Samburu if they were allowed to go ahead.  Read more

Ancient elephant trails and lion breeding habitats are under threat from a series of hotels being built in a remote Kenyan game park, claim conservationists.

Tourist numbers could double with the four new lodges in Samburu National Reserve and the adjoining Buffalo Springs reserve, a pristine stretch of dusty scrub dotted with bush-covered hills, 200 miles north of Nairobi.

A surge in visitors, many likely to be from Britain, could damage for ever the fragile ecosystem, home to 900 elephants, a dozen prides of lions, leopards and the endangered Grevy’s zebra.� Read more