2007 Was Kind to Hotel Guests, Harsh on Airline Passengers - Kimpton Hotels Outscore Industry Giants
Market Metrix, LLC, the leading provider of customer and employee feedback and performance tools for the hospitality industry, today announced annual results of the Market Metrix Hospitality Index for 2007. Kimpton Hotels, Sun Country Airlines and Enterprise Rent-a-Car ranked number one in hotel, airline and rental car industry customer satisfaction, respectively.