Hi-Tech Hotels Catching On
Hotels are engaging in a technological arms race, piling on guest-room gizmos such as TV projectors and iPods outfitted with guests’ favorite songs. Increasingly, though, travelers such as Laura Gibbon are becoming casualties.
Gibbon, of Brighton, England, stayed earlier this month at Hotel Omm, a chic boutique hotel in Barcelona, Spain. Her children, ages 8 and 10, stayed in an adjacent room and wanted to leave their bathroom lights on overnight. But the light switches were so complicated - there was even a manual for them in the room, Gibbon says - it was impossible to discern how to keep the bathroom lights on and the room lights off at the same time. “If you turn one on, they all go on,” she says Read more